Our policy lasts 14 days after delivery date, unfortunately we won’t be able to accept returns after 14 days of purchase .
Items must be received back at the return address within 30 days of delivery date to receive a store credit, or refund.
All items must be returned in original condition (including all packaging, and accessories).
All items must be unworn, unaltered and unwashed.
Refunds will be credited back to the original payment method. (debit card, credit or PayPal)
Returns for refund will be processed within 5-7 business days of receiving the item, however credit or debit card refunds may take up to 10 business days for your bank to complete the transaction. This will vary from bank to bank.
Farren will only refund shipping cost if there was an error in your order .
return address is
We do not accept returns on clearance items (final sale), for refunds, they will be sent back to you.
Please allow processing of 2-5 business days for orders to be shipped.
Order processing times are slightly longer, during sale events and holidays.
Calculated at checkout and vary depending on your delivery location.
* if your delivery address is prone to LOST or STOLEN packages, please choose shipping with signature, we will not be held responsible for lost or stolen packages.
DHL shipments automatically have signature*
If you have not yet received your order within the estimated delivery time, please allow an extra 2-3 days because packages may be delayed or contact us on firstname.lastname@example.org.